Return & Exchange Policy
Return & Exchange Policy
At Shuffle, your satisfaction is our top priority. We are committed to ensuring you love your purchase, but if for any reason you're not completely happy, we offer a hassle-free return and exchange policy.
1. Eligibility:
· Items can be returned or exchanged within 7 days of the delivery date.
· To qualify for a return or exchange, products must be unworn, unused, and in their original packaging, with all tags attached.
2. Return & Exchange Process:
· To initiate a return or exchange, please contact our customer support team at 0329 – 2303 953 or email us at info@shufflewear.co. Provide your order number and reason for return/exchange.
· Once your request is approved, we will send you detailed instructions on how to proceed.
3. Shipping Costs:
· Return shipping costs are the responsibility of the buyer, unless the return is due to an error on our part (e.g., wrong or defective item shipped).
· For your convenience, we recommend using a trackable shipping service to ensure your return reaches us safely.
4. Exchanges:
· If you would like to exchange an item, simply follow the return process and place a new order for your desired item.
5. Customer Support:
· For any questions or additional assistance, feel free to contact us at 0329 – 2303 953 or email info@shufflewear.co. We are here to help you and ensure you have a smooth experience with Shuffle.
Thank you for choosing Shuffle!
Sincerely,
The Shuffle Team